Susie Chavarria

· Las Vegas, NV 89123

· Cell: 702-357-7845

· susie.chavarria@yahoo.com

 

Professional Summary

It is important to continually maintain a positive attitude while interacting with demanding clients. I believe in going above and beyond basic tasks and I enjoy taking on multiple projects all at once.  I have an excellent work ethic and strength in boosting company morale. I am quality-focused and committed to approaching all tasks with tenacity and attention to detail.

 

Skills

·                      Self-motivated, initiative, high level of energy ·                      Tolerant and flexible to different situations ·                      Decision making and critical thinking ·                      Excellent work ethic ·                      Positive and friendly

·                      Customer Service oriented ·                      Sound judgment ·                      MS Office ·                      Adept at prioritizing/managing deadlines ·                      Able to multi-task

 

Work History

Home Healthcare Provider, 08/2011 to 12/2013
Self-Employed – Las Vegas, NV

 

·         Meal planning and preparation.

·         Errands, including shopping, banking and transportation to doctor appointments.

·         Assisted with grooming and dressing.

·         Medicine reminders

·         Light housekeeping.                                                                                                                                                                                                                                                       

 

Right of Way Agent II, 09/2009 to 04/2011
Nevada Department of Transportation – Las Vegas, NV
 

·         Negotiated and acquired property for highway and road projects.  

·         Performed Decent, Safe & Sanitary inspections on replacement dwellings to ensure compliance under the Uniform Relocation Assistance Program.  

·         Prepared and wrote rental agreements, commercial, multi-use and airspace leases and other binding contracts utilizing Microsoft Word.

·         Performed audits and review of State and other local government agencies for compliance, including research of public records for verification of right of way documents, ownership records, legal descriptions and other encumbrances.

·         Maintained confidential records and files in accordance with State's procedures and guidelines.  

·         Answer incoming calls and walk-ins regarding highway projects.

·         Created and maintained ‘Project Status’ spreadsheets utilizing Microsoft Excel for employees within the department.

·         Attended Project Information Meetings and provided information to the public regarding highway projects and offering resource material.

Business Development, 10/2007 to 09/2009
Old Republic Title Company – Las Vegas, NV
 

·         Cultivated and managed relationships with key clients, vendors and community partners.

·         Evaluated leads obtained through direct referrals, lead databases and cold calling.

·         Modeled exceptional customer service skills and appropriate diagnostic sales techniques.

·         Contributed ideas and offered constructive feedback at weekly sales and training meetings.

·         Followed up with customers on unresolved issues.

 

Marketing Rep and Escrow Officer, 01/2003 to 01/2007
Lawyers Title Insurance Company – Las Vegas, NV
 

·         Opened orders.

·         Ordered preliminary title reports.

·         Researched public records and tax records.

·         Executed terms of contract.

·         Deposited escrow funds.

·         Ordered payoffs.

·         Prepared legal documents.

·         Made final payments as required by contract.

·         Prepared closing documents.

·         Provided excellent customer service.

·         Responsible for closing a pre-determined amount of transactions each month to facilitate the department closing goal.

 

Marketing Rep and Escrow Officer, 01/2002 to 01/2003
Equity Title Company – Las Vegas, NV
 

Education

California School of Court Reporting - Santa Ana, CA

·         Coursework in English, Medical Terminology, Legal Terminology and Transcription (1990-1994)

·         Online Course in Medical Transcription (2004)

 

Miscellaneous Experience and Accomplishments

·         Experienced with computers, printers, copiers, facsimile, scanners and Microsoft Office             

·         Typing Certificate 67 wpm average accuracy

·         Editor for the International Right of Way (Las Vegas chapter) newsletter 2000-2009